Case Study
Client Overview
KCA International is a premier global design consultancy at the forefront of luxury hospitality design. For more than three decades, the firm has delivered the interior architecture for some of the world’s most iconic hotels and hospitality destinations.
Project Overview
In early 2025, KCA International engaged Pick & Move to execute a highly specialised, white-glove relocation and installation project at a private estate on Bishops Avenue, London. Given the profile of the property and the stakeholders involved, the operation demanded absolute discretion, meticulous risk mitigation, and advanced heavy-handling capabilities.
Operational Challenges
The mandate presented several complex logistical, financial, and spatial constraints that required a highly engineered approach:
High-Value Exposure
The inventory comprised ultra-luxury furnishings, including a single dining table valued at £120,000, alongside multiple bespoke marble tables and dining chairs. The total asset valuation for the transit phase was £200,000.
Extreme Structural Dimensions
The primary furniture pieces presented severe weight and size handling challenges. The largest asset measured 750 cm in length and weighed 650 kilograms, requiring mechanical intervention.
Civil Infrastructure Constraints
Primary transport required the deployment of an 18-foot articulated lorry. However, the public highway directly in front of the destination property was partially closed, severely limiting standard offloading workflows.
Multinational Stakeholder Integration
Project execution required seamless synchronisation between Pick & Move’s site team and a specialised team of furniture assemblers deployed from Italy.
Strategic Solution & Implementation
Rigorous Risk Mitigation: All field personnel underwent a formal site induction. Before handling assets, technicians conducted visual site assessments, verified exit pathways, and completed pre-move photographic documentation to log existing site conditions.
Specialised Mechanical Deployment: An 8-man elite handling crew was deployed alongside specialised mechanical aids, including an industrial forklift, to safely offload and stabilise the 650kg assets.
Precision Freight Logistics: The 18-foot articulated vehicle was staged within a restricted, designated unloading zone, minimising disruptions from the local road closure.
Asset Protection & Staging: Technicians utilized specialized soft-packing materials and structural fastening mechanisms to secure the fragile marble and high-gloss timber elements during internal transit. Technicians also facilitated internal furniture micro-moves to optimise installation pathways for the Italian assembly team.
To ensure seamless execution, Pick & Move developed a comprehensive Method Statement and Risk Assessment Protocol, mapping workflows and preventative measures before site mobilisation.
Key Performance Results
Zero Incident Delivery
100% of the £200,000 luxury asset inventory was successfully transported, uncrated, and positioned with zero damage or structural degradation.
Operational Efficiency
All structural debris and protective crating were cleared post-installation, delivering an immediate, turnkey handover to the client.
Commercial Retention
Following the flawless execution of this high-stakes project, KCA International has retained Pick & Move for subsequent operational mandates, establishing an ongoing B2B partnership
“From start to finish, the project was handled professionally and efficiently. PICK&MOVE team communicated clearly, treated our furniture and equipment with care, and remained flexible throughout. Their attention to detail and dependable support made the entire process seamless.”
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Case Study
Why Global Advertising Giant WPP Chose PICK&MOVE for Office Removals & Storage in London
When WPP—the world’s largest advertising company and a FTSE 100 leader—needed a complex office relocation from the Alphabeta Building in Finsbury Square, they chose PICK&MOVE over four major corporate competitors.
This project showcased our logistical strength, time efficiency, and ability to meet the highest corporate expectations—reinforcing our position as a leader in office removals in London.
The Challenge: Multi-Site Distribution on a Tight Timeline
The move wasn’t just from A to B; it involved coordinating multiple destination points across London and Oxford, along with integrated storage solutions for excess assets. Missing deadlines would result in severe lease penalties and operational disruption for WPP’s teams.
The Solution: A Phased Strategy and Secure Storage Integration.
PICK&MOVE deployed a dedicated commercial project manager to execute a highly structured, 5-day transition plan:
- Strategic Resource Deployment: We mobilised a synchronised team of 10 expert commercial movers to handle the heavy dismantling, wrapping, and loading.
- Complex Multi-Drop Logistics: Fleet transport was coordinated to split and route corporate assets simultaneously across various London locations and regional offices in Oxford.
- Seamless Storage Integration: Items not destined for immediate installation were securely catalogued and transferred into our monitored commercial storage facilities, allowing WPP full flexibility with their asset management.
The Results: Blue-Chip Execution
- 5 Days to completely clear and relocate over 5,000 sq. ft. of office space.
- 100% On-Time Delivery across all specified London and Oxford destinations.
- Zero Disruption to WPP’s corporate operations during the transition.
- Integrated Storage accommodated seamlessly without needing third-party providers
“PICK&MOVE managed our complex office relocation, securely stored our assets for two years and successfully delivered everything when required. Flawless service from an outstanding team.”
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Case Study
How Did PICK&MOVE Manage East China Airlines’ London Office Removals?
Relocating an international aviation leader requires planning and logistical rigour far beyond a standard commercial office move. When East China Airlines needed to transition out of its high-profile Mayfair location and establish seamless operations at dual airport hubs (Heathrow and Gatwick), they trusted PICK&MOVE to engineer the transition without risking administrative or operational downtime.
The Challenge: Dual-Hub Airport Logistics & Strict Compliance
Managing a move for a major global airline comes with unique industry constraints:
- High-Security Standards: The relocation required strict compliance with corporate governance and aviation-level asset protection.
- Multi-Destination Coordination: Assets couldn’t just go to a single location; they had to be split, sorted, and routed accurately between Heathrow and Gatwick facilities.
- Handling Sensitive Assets: Confidential corporate documents, IT terminals, and high-value administrative equipment demanded completely discreet, professional oversight.
The Solution: Bespoke Aviation Logistics & Careful Planning
PICK&MOVE built a tailored project strategy rooted in meticulous pre-move surveying and careful client consultation:
- Specialised Inventory Mapping: Every piece of furniture, IT hardware, and sensitive document crate was systematically catalogued and colour-coded to ensure it arrived precisely where it belonged at either the Heathrow or Gatwick hub.
- Discreet Asset Handling: Our vetted commercial crew utilized specialized export-grade packing materials to guarantee total protection for high-value office assets.
- Synchronised Fleet Execution: Transport logistics were tightly scheduled to manage Central London (Mayfair) exit constraints alongside airport access logistics without causing delays.
The Key Outcomes & Results
- Complex International Requirements Met: Delivered precise execution aligned with strict corporate and aviation industry standards.
- Tailored Multi-Hub Flexibility: Successfully coordinated simultaneous drop-offs across separate operational terminals at Heathrow and Gatwick.
- Zero Operational Disruption: Handled sensitive corporate assets discreetly, ensuring the airline’s administrative teams transitioned smoothly into their new airport offices.
“Our office relocation from Mayfair to Heathrow and Gatwick was completed safely, efficiently and on schedule. PICK&MOVE handled every stage professionally, ensuring minimal disruption to our operations. A reliable and dependable team throughout.”
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Case Study
10 Years of Flexible On-Demand Storage for Goodman Masson
| Project Metric | Detail |
|---|---|
| Client | Goodman Masson (Major City Recruiter) |
| Location | London (Bishopsgate / Central London) |
| Partnership Duration | 10 Years (Ongoing) |
| Assets Managed | 150+ Desks & 100+ Coded Files |
The Client
The Challenge
The Solution
PICK&MOVE stepped in to provide a tailored, fully managed commercial storage and logistics solution:
- On-Demand Logistics: Complete management of collections, secure off-site storage, and fast redelivery.
- Coded Inventory System: All 80+ desks and 100+ files were indexed using a precise, coded tracking system. This ensures items can be identified instantly and dispatched to the office as needed.
- Dedicated Project Management: An ongoing, hands-off arrangement overseen by a dedicated PICK&MOVE storage manager to ensure zero operational downtime for the recruiter.
The Results & Impact
PICK&MOVE stepped in to provide a tailored, fully managed commercial storage and logistics solution:
- Seamless Hybrid Support: Goodman Masson effortlessly scaled their physical office space up or down to match hybrid rotas without losing access to necessary equipment.
- Decade-Long Trust: A successful, unbroken 10-year partnership built on reliable, responsive, and secure asset management.
- Stress-Free Retrieval: Instant turnaround times when desks or archived files are requested back at the office.
“We would like to thank PICK&MOVE and the whole team for supporting us over the past ten years. Their reliable storage service has kept our office furniture and files safe and available whenever we needed them.”